Refund & Cancellation Policy

Last updated: August 14, 2026

At Essentials for Balance, we want you to feel confident in your decision to invest in your well-being. Below you'll find our refund and cancellation policies for each of our offerings.

1. Free Offerings

The Downshifting Protocol Workshop (Free)

Our introductory workshop is free and available on demand. No payment is required, so no refund applies and there is nothing to cancel. You can unsubscribe from related emails at any time.

Harmony by Design Community (Free)

Our community spaces are free resources. You may leave or unsubscribe at any time without any obligation.

2. Subscriptions

Harmony Daily ($9 USD/month)

• Harmony Daily renews automatically each month. You may cancel at any time, effective at the end of your current billing period. You keep full access until then, and no further charges will be made.
• We do not generally refund the current month once it has been billed, since your access continues to the end of the period. If a billing error occurs, or you were charged after asking to cancel, tell us and we will make it right.

3. Paid Programmes & Digital Purchases

The 21-Day Calibration Lab

• Full refund: Available within 7 days of purchase, provided you have not accessed more than 3 days of programme content.
• Partial refund: If you have accessed more than 3 days but fewer than 10 days of content, a 50% refund may be issued at our discretion.
• No refund: After 10 days of content access or 14 calendar days from purchase, whichever comes first.

The Harmony Intensive (90-Day Programme)

• Cooling-off period: Full refund available within 14 days of purchase, provided the programme has not yet commenced.
• After programme start: Refunds are assessed on a case-by-case basis. We understand that 90 days is a significant commitment, and we are committed to working with you to find a fair resolution.
• Payment plans: If you are on a payment plan and wish to discontinue, please contact us. Remaining payments may be adjusted based on the stage of the programme.

The Artist's Journey (Digital Album & Companion Journal — $47 USD)

• The Artist's Journey is a one-time digital purchase delivered immediately. Because the album and journal are delivered in full at purchase, sales are generally final once you have downloaded or accessed the files.
• If you have not yet downloaded or accessed the files, contact us within 7 days of purchase for a full refund.
• If something is wrong (a technical problem, a duplicate charge, or the purchase simply isn't what you hoped) reach out. We would rather talk with you than hold you to fine print.

4. How to Request a Refund

To request a refund, please contact us at harmony@essentials4balance.com with:

• Your full name
• The email address used for purchase
• The programme or product name
• Your reason for the refund request (optional, but helpful)

We will respond to all refund requests within 3 business days.

5. Refund Processing

• Approved refunds will be processed to the original payment method (credit card, PayPal, etc.).
• Please allow 5–10 business days for the refund to appear in your account, depending on your financial institution.
• Refunds are issued in the original currency of purchase.

6. Cancellations

• Subscription cancellations: Cancel Harmony Daily at any time; your access continues to the end of the current billing period and no further charges are made.
• Programme access: Cancelling your participation does not automatically trigger a refund. Please refer to the specific programme policies above.

7. Exceptions & Special Circumstances

We understand that life happens. If you are facing extenuating circumstances (medical emergency, family crisis, etc.), please reach out to us directly. We are human first and will always try to find a compassionate resolution.

8. Chargebacks

We respectfully ask that you contact us before initiating a chargeback with your bank or payment provider. Chargebacks incur processing fees and can often be resolved more quickly through direct communication. Unresolved or fraudulent chargebacks may result in restricted access to future services.

9. Contact Us

For any questions about this policy or to request a refund:

Essentials for Balance
Mandie Nickerson
Email: harmony@essentials4balance.com